We prioritise good customer service and after sales care. Our experienced team are also happy to offer the following specialist services.
If you are one of our customers, training is available free of charge on our range of products.
Training
Our experienced staff are happy to provide training by video call, at your premises or at our training rooms in Widnes or Belfast. In person training is subject to current government restrictions and requirements around social distancing.
We routinely provide training for care workers, occupational therapists, family members and technical staff as part of our after sales care.
Assessment Support
We supply a free of charge joint assessment support service to help you select and configure the best choice of equipment from our extensive range. Our fully trained team of paediatric product specialists are CRB checked and provide nationwide coverage. Working with local authorities and NHS therapists we have built a reputation for excellence and commitment.
A wide range of trial and demonstration equipment is available to support your assessment including:
- Beds and cots
- Mattresses and dynamic systems
- Padding and in-bed safety solutions
- Moving and handling equipment and accessories
Our product specialist will bring the equipment to the home or facility at a time which is convenient to all parties. Once equipment has been specified we aim to provide a detailed quotation within 48 hours.
Compliance Audit
Let us help you keep on top of your compliance requirements in relation to beds, mattresses, hoists and slings.
We can provide a comprehensive, no obligation audit report. This service is free of charge.